a series of high-level best practices you can use to assess your own CRM implementation to find areas for improvement. CRM Developers Community - start here to learn about the resources that the CRM Community can bring to bear.Nuts and Bolts and Optimization tips and tricks. Enterprise Resources – overview of a series of whitepapers include.Upgrade – overview on upgrading to the current version of Microsoft Dynamics CRM from earlier versions.Support – find out how to maintain Microsoft CRM and troubleshoot common issues.System integration and data migration – learn how to import/migrate data into Microsoft CRM and perform common integrations with other systems.Deploy – plan your CRM project, train users, maximize user adoption.Configure and customize – articles and resources to help you with CRM configuration and customization.Implement – technical content about installing Microsoft CRM.Learn – articles and resources to help you get started with Microsoft CRM if you are a employee with a Microsoft customer or partner.The Microsoft CRM wiki is organized into the following high-level chapters:
To learn more about Microsoft Dynamics CRM consider checking out the online version (free trial, no downloads/installation needed), visit If you are new to Microsoft CRM, you can read more about its history here. Microsoft Dynamics NAV, Microsoft Dynamics SL, and the latest addition to Microsoft's growing customer Of business applications that includes Enterprise Resource Planning products such as It is part of the Microsoft Dynamics family Microsoft Dynamics CRM is a Customer Relationship Management business application developed by Microsoft.
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