Of a greater concern than registration is that of activation or, more specifically for PS, deactivation or an activation transfer. One thing I would advise if you do not already do this, is to burn a duplicate copy of any software installation CDs that you have, and keep those copies in a safe place separate from the originals. Obviously a download makes no sense for your situation if you can only use a telephone to get an internet connection, although it isn’t clear how you are accessing the internet to use this forum. But, if you were to lose your installation CD, having your product registered might still find Adobe shipping you a replacement after you contacted them through whatever means works best. I do empathize with your situation, and certainly the lack of support you are provided in Chile would seem to make debatable the value of registering the software. Assuming you have not registered the software yet, since you’ve not successfully installed and activated it, you may need to be prepared to provide Adobe with proof of purchase in which case I assume they’d tell you what they need and how to submit it to them. Telephone support for activation and installation issues is free.
So, that suggests the eBay seller wasn’t selling a legitimate product unless the serial number just simply was bad for unknown reasons.įor a problem of the nature you’ve identified here, your only solution really is to contact Adobe for help. Following Dead Boy’s suggest to choose the Trial Option, assuming all else works, will only buy you the 30-day trial period before still having to activate, so you’re not really gaining anything.ĭepending upon where you bought Photoshop CS3 at, you may be encountering the same problem another user here did: Although buying from a supposedly credible eBay retailer what appeared to be a legitimate, shrink-wrapped copy of Photoshop CS3, including the manual, CD, and serial number, the end result was the user learned from Adobe that the serial number was invalid.
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